At Ruhyaa, we ensure your jewellery and accessories are shipped safely and delivered on time. Please review our shipping details below.

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Order Processing Time

• All orders are processed within 24–48 hours (business days).

• Orders placed on weekends or public holidays will be processed on the next business day.

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Shipping Charges

• Standard Shipping (India): ₹60

• Free Shipping on orders above ₹499

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Delivery Time (India Only)

• Standard Delivery: 3–5 business days
  Delivery time may vary depending on location, courier delays, festive seasons, or unforeseen issues.

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Tracking Your Order

Once your order is shipped, you will receive an email/SMS with your tracking link and courier details, allowing you to track your package anytime.

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Incorrect Address / Failed Delivery

If the address provided is incorrect or if the courier is unable to deliver due to customer unavailability:

• Re-delivery charges may apply.

• Refunds (if applicable) will not include shipping charges.

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Courier Partners

We ship through trusted courier partners such as:
Delhivery, Bluedart, DTDC, Xpressbees, Ekart, and others.

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No International Shipping

Currently, we do not offer international shipping. We only ship within India.

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Damaged Packages

If your package arrives damaged, please contact us within 24 hours with:

• Clear photos of the outer package

• Clear photos of the product

• A video showing the damage

We will assist you immediately.

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Contact Us

For any shipping-related questions, email us at:
📩 ruhyaadotcom@gmail.com